Privacy Policy for Toqqer App

Last Updated: August 7, 2023

This Privacy Policy explains how Toqqer Systems Private Limited ("we," "our," or "us") collects, uses, and shares your information when you use our Android application ("App"). By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We collect the following personal information from you:

• Phone Number: We ask for your phone number to facilitate communication and connection with other users of the App. While we exchange the contacts with the server in order to discover your friends who may be using the app, please note that we do not store the contacts on our server. Your phone number is securely processed on your device to provide you with a seamless experience and is not shared with third parties.

1.2. Usage Information

We may collect certain usage information when you use the App, including:

• Video Viewing Data: We collect data about the videos you watch on the App, including viewing history, preferences, and interactions within the video player. This information is used to improve content recommendations and optimize your viewing experience.
• Messaging Data: We collect messages and interactions you have with other users of the App. This includes text messages, multimedia messages, and other content you share within the messaging feature of the App.

2. Payments and Billing

When you make purchases or subscriptions within the App, we collect the following payment and billing information:

• Payment Details: We may collect payment details such as credit card information, billing address, and other payment-related information. This information is securely processed by our payment service providers and is not stored on our servers.

3. App Permissions

The App may request the following optional permissions:

• Contacts: We may ask for permission to access your contacts to help you identify and connect with other users of the App. While we exchange the contacts with the server in order to discover your friends who may be using the app, please note that we do not store the contacts on our server. Your contacts are securely processed on your device to provide you with a seamless experience and are not shared with third parties.
• Location: We may ask for permission to access your device's location for location-based features within the App. Your location data is only used within the App and is not shared with third parties.
• Storage: We may ask for permission to access your device's storage to save and retrieve media files, such as videos and images, within the App.
• Notifications: We may ask for permission to send you notifications to keep you updated about new messages, content, and other relevant information.

4. Content Copyright and Licensing

All content hosted by the App, including videos, images, and other multimedia, is either copyright-free or licensed from the copyright holder. We respect intellectual property rights and take appropriate measures to ensure that the content available on the App adheres to copyright laws.

5. How We Use Your Information

We use your information for the following purposes:

• To provide and improve the App's functionality, features, and user experience.
• To personalize content recommendations and enhance your video watching experience.
• To enable messaging and communication between users of the App.
• To identify and connect you with other users using your phone number securely on your device.
• To process payments and fulfill your purchases and subscriptions.
• To communicate with you about updates, features, and promotional offers related to the App.

6. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With Other Users: We may share your phone number, user profile, messaging data, and transaction history with other users of the App as part of the messaging, social features, and content sharing.
• Service Providers: We may share your information with third-party service providers who assist us in operating and improving the App and processing payments. These service providers are contractually bound to protect your information.
• Legal Requirements: We may disclose your information to comply with legal obligations, enforce our terms of service, respond to government requests, or protect our rights, privacy, safety, or property.

7. Your Choices

Account Information: You can update or modify your account information and privacy settings within the App's settings.

Data Access: You can manage the App's access to your phone contacts, location, storage, notifications, and other device permissions through your device settings.

8. Account Deletion and Data Removal

You have the option to permanently delete your Toqqer App account, along with associated data, directly through the app's drawer menu. The account deletion process ensures the removal of your personal information and associated data from our systems. Please note the following details regarding account deletion:

• Account Deletion Through the App: To initiate the account deletion process, follow these steps within the Toqqer App:
  1. Open the app and access the drawer menu by tapping the menu icon, typically located in the top left or right corner.
  2. Within the drawer menu, find and select the "Delete Account" option.
  3. Follow the provided prompts to confirm your decision to permanently delete your account.
• Data Removal Process: Upon initiating the account deletion process, your personal information and associated data will be permanently removed from our active systems within a reasonable timeframe. This includes any messages, video viewing history, preferences, and other data associated with your account. Please note that some data, such as transaction history for legal and accounting purposes, may be retained in compliance with applicable laws and regulations.
• Irreversible Process: Account deletion is an irreversible process. Once your account is deleted, it cannot be restored, and your data cannot be recovered. We recommend exercising caution and considering the implications before proceeding with account deletion.
• Communication and Confirmation: Upon successful account deletion, you will receive a confirmation message within the app, confirming the removal of your account and associated data.

9. Contact Us

If you have any questions, concerns, or require assistance regarding this Privacy Policy, please contact us at:

Toqqer Systems Private Limited,
Road No 10c, Jubilee Hills,
Hyderabad, India.
Email: app@toqqer.com

By using the Toqqer App, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.